Privacy Policy

Blue Commons Inc.

1-26-2 Nishi-Gotanda, Shinagawa

Tokyo 141-0031

Japan

For questions regarding this Privacy Policy, please contact:

contact@socialmobility.jp

This policy applies to:

• students
• mentors
• guardians
• partner organizations
• visitors to our website and platform

Our services are intended for users aged 15 and above.

We do not knowingly collect personal information from children under 13.

We collect only the information necessary to operate and improve the program.

Account Information

• name
• email address
• role (student, mentor, partner organization)
• login credentials

Program Information

• session notes
• progress records
• written application materials
• essays and interview preparation materials
• mentor feedback and evaluation notes

Communications

• messages exchanged within the platform
• support inquiries

Technical Information

• browser type
• device information
• basic usage logs necessary for platform operation and security

We currently do not collect:

• passport information
• visa status
• school transcripts
• payment information
• recorded sessions

We use collected information to:

• operate and manage the program
• match students and mentors
• support university and career preparation
• track student progress
• improve mentoring methods and program quality
• maintain platform safety and security
• respond to support requests
• comply with legal obligations

We may also use anonymized and aggregated data to improve our programs and report overall program outcomes.

We do not sell personal information.

To support student safety:

• mentor-student communication must occur only through approved channels
• private communication outside the platform is prohibited
• sessions may be conducted through approved video meeting tools such as Zoom or Google Meet
• sessions are not recorded

We reserve the right to review platform activity where necessary to maintain safety and compliance with our policies.

Users under the age of 18 must participate with consent from a parent, guardian, or authorized supporting organization.

By registering a minor for the program, the responsible adult or organization confirms that they have authority to provide consent.

We do not sell or rent personal information.

We may share limited information with:

• authorized mentors working directly with assigned students
• partner organizations involved in supporting a student
• service providers necessary to operate the platform
• legal authorities when required by law

We limit access to information based on operational necessity.

We retain personal information only as long as necessary to operate the program, maintain records, improve services, or comply with legal obligations.

Users may request deletion of their account and personal information, subject to operational and legal requirements.

We take reasonable administrative and technical measures to protect personal information from unauthorized access, loss, misuse, or disclosure.

However, no online system can guarantee absolute security.

Our services are currently operated primarily within Japan. If data is processed using international service providers, we take reasonable steps to ensure appropriate data protection standards.

We may update this Privacy Policy from time to time.

Updated versions will be posted on this page with the revised effective date.

For privacy-related questions or requests, please contact:

Blue Commons Inc.

contact@socialmobility.jp